Privacy Policy Last Updated: July 07, 2026
1. Introduction Nuoyi (“we”, “us”, “our”) operates the website https://nuoyiep.com (the “Site”). This Privacy Policy explains how we collect, use, store and protect your personal information when you visit our website, send inquiries via contact forms or WhatsApp, and communicate with us for wholesale business cooperation. This policy complies with the EU GDPR and global data protection standards. By accessing and using our website, you agree to the data practices described in this document.
2. Personal Information We Collect We only collect information you voluntarily provide to us: – Full name, company name, business email address – WhatsApp / phone contact number – Product demand, order quantity and custom requirements submitted via inquiry forms – Website browsing data via Google Analytics and Facebook Pixel (anonymous traffic statistics only) We do not collect sensitive personal data such as ID numbers, payment card details or residential addresses unless you provide them voluntarily for order cooperation.
3. How We Use Your Information We use your data solely for business communication purposes: – Reply to your wholesale inquiries, send catalogs, quotations and sample arrangements – Process bulk order communication, production progress and logistics updates – Send industry news, new product updates and wholesale promotions (you may unsubscribe anytime) – Analyze website traffic to optimize our product display and customer service – Comply with legal export and tax record requirements We will NOT sell, rent or trade your personal information to any third-party marketing companies.
4. Cookies & Tracking Tools Our site uses cookies to improve browsing experience: – Functional cookies: save page language and browsing preferences – Analytics cookies: Google Analytics to count visitor volume and page performance – Marketing pixels: Facebook Pixel & Google Ads for targeted wholesale advertising You can disable cookies at any time via your browser settings.
5. Data Sharing We only share your information in limited necessary situations: – Authorized logistics, shipping agents to arrange cargo delivery – Third-party payment providers for order settlement (T/T) – Government authorities when required by export laws and regulations All third parties are required to protect your data confidentiality.
6. Data Security We adopt SSL encryption for the whole website, secure email servers and restricted internal access to customer information to prevent unauthorized access, leakage or misuse of your data.
7. Data Retention Period – Inquiry records: stored for 7 years for export business archives – Marketing email contacts: kept until you send an unsubscribe request – Anonymous website traffic logs: reserved for 90 days only
8. Your Data Rights As a visitor or buyer, you have the right to: 1. Request a full copy of all personal data we hold about you 2. Correct inaccurate information you submitted 3. Request permanent deletion of your contact records 4. Opt out of our marketing email updates 5. Lodge a privacy complaint with local data protection authorities To exercise any rights, email us at raye@nuoyiep.com. We will respond within 7 working days.
9. Minors Notice Our website targets B2B wholesale buyers, not children under 16 years old. We do not intentionally collect information from minors. If you believe we hold data of a minor, contact us for immediate deletion.
10. Policy Updates We may revise this Privacy Policy occasionally. Updated versions will be posted on this page with a new “Last Updated” date. Continued use of our website means you accept the revised policy.
11. Contact Us For any privacy-related questions: Email: raye@nuoyiep.com Website: https://nuoyiep.com Company: Nuoyi Bamboo & Rattan Manufacturer